How Credits Work in EcomIQX

One Pool, Every Action

EcomIQX uses a single credit pool for all AI-powered actions. Whether you rewrite a product title, generate alt text, enrich product data, or ask the Copilot a question. It all draws from the same monthly credit balance. No separate limits per feature. No mental math across multiple quotas.

This means you decide how to spend your credits. A month where you focus on bulk rewrites uses credits differently than a month where you ask the Copilot 50 analytical questions. The pool adapts to how you work.

Credit Costs Per Action

Different actions consume different amounts of credits based on their complexity and the AI resources they require.

Action	Credits
Alt text generation	1
Meta tags (title + description)	1
Quick request	1
Product enrichment	2
Full rewrite (title + description + meta)	3
Marketing content (social post, email)	3
Marketing content (blog article)	5
Copilot: simple question	1
Copilot: data lookup	2
Copilot: tool use	5
Copilot: multi-source analysis	10
Copilot: deep analysis	20

How Copilot Credit Cost Is Determined

Copilot credits are classified automatically after each message based on complexity:

• Simple question (1 credit): "How many products do I have?" with no data lookups needed
• Data lookup (2 credits): "Show me products with low scores" queries your catalog data
• Tool use (5 credits): a question that needs two tools or a substantial answer
• Multi-source analysis (10 credits): "Why did German traffic drop this week?" pulls from GSC, GA4, and product data
• Deep analysis (20 credits): many data sources and large result sets

You do not choose the tier. The system classifies based on how many data tools the Copilot uses and how much data is returned. Simple questions stay cheap. Complex analytical work costs more because it processes more data.

Monthly Allocations by Plan

Plan	Credits / month	Rough equivalent
Free	30	about 10 rewrites
Pro ($99/month)	1,500	about 500 rewrites
Business ($299/month)	5,000	about 1,666 rewrites
Scale ($699/month)	20,000	about 6,666 rewrites
Enterprise	Unlimited	No limits

In practice, most merchants use a mix of actions. To estimate your own usage, multiply the number of each action you expect by its credit cost in the table above and add them up.

What Happens When Credits Run Out?

When your monthly allocation is used up, AI actions pause until the next billing cycle. You have two options:

1. Wait for reset: Credits refill on the first of each month with your billing cycle.
2. Buy a credit pack: One-time purchases that never expire. Your monthly allocation is always consumed first. Pack credits only kick in when you exceed your plan.

Credit Packs

Pack	Credits	Price	Per credit
Small	250	$15	$0.06
Medium	1,000	$50	$0.05
Large	5,000	$200	$0.04

Packs stack: buy as many as you need. Credits carry over indefinitely until used. There is no cap on how many pack credits you can hold.

What Is NOT Counted as Credits

Some features use separate limits and do not draw from the credit pool:

• Keyword research: included from the Pro plan up, with a separate monthly quota (50 to 1,000 groups/month depending on plan) because it calls an external keyword data API
• Catalog health scoring: free on all plans, runs without consuming credits
• Feed import: importing products does not cost credits
• Connectors: syncing data from Shopify, GSC, GA4, GMC does not cost credits
• Approval workflows: reviewing, approving, or rejecting content is free

Tips for Getting the Most from Your Credits

• Start with health scoring: it is free. Identify which products need work before spending credits on rewrites.
• Use bulk actions: rewriting many products at once costs the same per product as rewriting one. No premium for batch processing.
• Ask Copilot specific questions: a narrow question is cheaper than a broad one, because broad questions pull in more tools and larger answers.
• Let agents handle routine work: agents on Business and Scale plans automatically identify and queue products for optimization. You review and approve instead of manually selecting.